Privacy Policy

At Marc & Sophie Montreal, we are committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and security. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

If you have any questions, you may contact us at:
info@Marc&SophieMontreal.com

Information We Collect

When you place an order, create an account, or interact with our website, we may collect the following personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • IP address and device data

  • Website activity and browsing behavior

We only collect information that is necessary to provide our services efficiently and securely.

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support and assistance

  • Send order confirmations and service updates

  • Improve our website performance and shopping experience

  • Prevent fraud and enhance transaction security

At Marc & Sophie Montreal, we prioritize a secure, personalized, and seamless shopping experience.

Sharing of Information

We do not sell or trade your personal information.

Your data may only be shared with trusted third parties when necessary to operate our business, such as:

  • Secure payment providers

  • Shipping and logistics partners

  • Website hosting and technical service providers

All partners are required to maintain strict confidentiality and data protection standards.

We may also disclose information if required by law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze visitor behavior

  • Personalize marketing and advertisements

  • Enhance overall user experience

You may manage or disable cookies through your browser settings at any time.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Object to certain types of data processing

  • Request data portability

To exercise any of these rights, please contact us at:
info@Marc&SophieMontreal.com

Contact Information

If you have any questions regarding this Privacy Policy or how your information is handled, please contact: 

Email: info@Marc&SophieMontreal.ca