Shipping & Delivery

At Marc & Sophie Montreal, we are committed to delivering your order as efficiently and securely as possible. Below you will find all important information regarding our shipping and delivery process.

For any shipping-related questions, please contact:
info@Marc&SophieMontreal.com

Processing Time

All orders are processed within 1–3 business days.

Once your order has been shipped, you will receive a confirmation email including your tracking number, allowing you to monitor your delivery in real time.

Orders are processed Monday through Friday (excluding holidays).

Estimated Delivery Time

The average shipping time is 3–7 business days, depending on your location.

Please note:

  • Delivery times may vary during peak seasons.

  • Customs procedures or carrier delays may affect shipping times.

  • Remote areas may require additional transit time.

We appreciate your understanding and always aim to ensure smooth and reliable delivery.

Shipping Method & Origin

To offer competitive pricing and a curated international collection, orders are fulfilled through our trusted global fulfillment partners.

Depending on availability and destination, your order may be shipped from one of our international warehouses.

In some cases, customs duties or import taxes may apply, depending on your country’s regulations. These charges, if applicable, are the responsibility of the customer.

Shipping Costs

Shipping fees are calculated at checkout and may vary based on:

  • Destination

  • Order weight

  • Selected shipping method

Any applicable shipping charges will be clearly displayed before payment is completed.

Delivery Responsibility

  • Once tracking information confirms that a package has been delivered to the address provided at checkout, responsibility transfers to the customer.

  • Customers must ensure that the shipping address entered is correct and complete.

  • Address changes must be requested within 24 hours of placing the order.

Marc & Sophie Montreal is not responsible for delivery issues resulting from incorrect or incomplete address details.

Need Assistance?

If you have any questions about your shipment, please contact:

Marc & Sophie Montreal
Email: info@Marc&SophieMontreal.com